Terms & Conditions


The online store k-sotis.ru offers individuals to enter into an agreement on the terms of the offer. 1. Subject of the contract: the sale of goods through the site k-sotis.ru. Description of goods, prices and methods of payment are available in the "Catalog" and when placing an order. 2. The contract is concluded from the moment of payment of the order by the buyer. 3. We ship goods within 2 days from the date of order. Own delivery in the city, using delivery companies and Russian Post to the specified post office for 7-10 days to other cities. For the delivery time and no damage to the goods during the delivery, the Mail is responsible.

4.Goods of good quality can be returned within 7 days of receipt, with full preservation of the presentation. To return, send an email to info@k-sotis.ru and indicate: the number and date of the order, contact phone number. If you want to return the defective product, attach a photo to the letter, which is clearly visible marriage. Our employee will contact you within 24 hours. If these conditions are met, we will return the money or replace the goods within 3 business days.

5.In the event of complaints, the pretrial dispute resolution procedure is mandatory. Send us an email at info@k-sotis.ru. We will review the claim and will respond to you within 3 business days.

6.In the event of complaints, the pretrial dispute resolution procedure is mandatory. Send us an email at info@k-sotis.ru. We will review the claim and will respond to you within 3 business days.

7. If no agreement is reached, disputes are referred to the Arbitration Court of the City of Yaroslavl.

The buyer agrees to provide the seller with the following personal data:

name;

contact phone number;

E-mail address;

delivery address.

Customer data is used to pay for the order and delivery.

8. The store has the right to change the offer at its discretion. Changes come into force from the moment of publication on the site k-sotis.ru.